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Headshot of Robin Levy, Founder and Coach of Songbird Synergy.

Enhancing Workplace Harmony in Businesses Through Emotional Intelligence

Create a thriving work culture, optimize your workflow, and increase employee retention with my 3-Phase Finding Harmony Process.

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Helping Businesses

  • Increase Their Employee Retention
  • Increase Job Satisfaction
  • Increase Their Emotional Intelligence
  • Increaase Empathy

Positive Mindset Increases
Productivity and Revenue!

It's true! Studies have shown that employees with a positive (or growth) mindset are over 55% more successful. That is why incorporating mindset practices into the workforce is becoming increasingly popular. Happier employees are more creative, productive, and eager to engage with others in team environments.

Large corporations are beginning to adopt these practices from an HR perspective. I see it differently. From a UX perspective, the employees and teams are the users, and to understand the specific mindset-strengthening tools that will work for them, we first have to understand their starting points and needs. Every employee and team is different. There is no single solution. Therefore, I use qualitative and quantitative data from employee and emotional intelligence surveys to create a unique program that strengthens team collaboration and individual mindset growth.

As we moved further away from a communal workspace, it became harder to sense the employees' mindsets and well-being. Managers were either unaware of unconcerned about internal communication issues, motivation problems, and inspiration challenges. Co-workers would vent via teams, people stopped turning their cameras on, and the morale drastically changed.

I watched top talent leave at an alarming rate, creating high employee turnover and overwhelming data transfer.

I even wanted to leave myself, but I was loyal and didn’t want to disappoint my boss. But ultimately, the decision was made for me. After four years of continuous successes and stellar yearly reviews, I was part of a layoff with no warning, no time to prepare, no compassion, and little compensation. I became another profile picture donning the green sash on LinkedIn.
I was just another number. 

The story could have ended there.
I could have cleaned up my résumé, updated my portfolio, and moved on to the next corporate gig, making money while riding the crazy rollercoaster and having no idea when the floor could fall from under me. 

Fortunately, I like a good challenge!
I decided to learn more about the cause and effect of these corporate decisions and methodologies on employees. I wanted to know why my negative experiences in the corporate environment had transformed me into a completely different person.
Someone that I  didn’t like. 

I started with personal growth and healing through mindfulness programs focused on emotional intelligence. Everything spoke to me. I wanted to incorporate my decade of knowledge of UX, my passion for people and psychology, and my interest in emotional intelligence. I quickly earned my certification in life coaching, explicitly focusing on emotional intelligence coaching.

Now, I help businesses create a thriving work culture, optimize their workflow, and increase employee retention with my 3-Phase Finding Harmony Process.

BOOK A FREE STRATEGY CALL

How it Works

Phase 1

Who’s in Your Nest?

A nest with three birds.
  • UX Research and Data Collection
    One-on-one with the account holder to assess their needs and goals
  • Email surveys
    UX Survey of Employee Experience

    Emotional Intelligence Assessment

Phase 2

Workplace Harmony  Plan

An illustration of a computer screen and print-outs of a bird in a circle and some scribbles to show writing.
  • Workplace Harmony Audit
    3-part document with infographics and analytic breakdown of:
    - Employee Experience results
    - Employee Emotional intelligence results
    - User Persona of varied employee types
  • Custom Workplace Harmony Plan
    Discuss results with the account holder and set up coaching sessions

Phase 3

Emotional Intelligence Coaching

An illustration of a bird with glasses, standing in front of a white board with charts and graphs and an audience of 3 birds.
  • Emotional Intelligence Group Coaching
    Discuss results with the team and conduct a customized group coaching session.
  • Emotional Intelligence Solo Coaching
    One-on-one customized coaching session for each team member
  • Off-boarding call with Team Lead

Results

  • Improved  communication among teams
  • Learned mindset exercises for the workplace
  • Increased employee retention
  • More productivity and creativity
  • Happier customers and users
  • Increased profits!!
A cute illustration of a songbird with glasses
A woman, wearing a navy wrap shirt, sitting on a couch with a colorful background.

Founder and Coach - Robin Levy

Robin transitioned from design to life coaching after gaining over 25 years of design experience. She has a background in graphic design, product design, surface design, web design, UX, and UI design. After experiencing a lack of empathy in corporate America, she pursued life coaching certifications with a focus on emotional intelligence in the work environment. Her mission is to help companies thrive and get a competitive edge by creating  a more positive work environment. Outside of work, she enjoys doing yoga, meditation, creating art, singing, and playing in a local Pittsburgh, PA band called The Polkamaniacs.

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"Robin worked with my team in a mentorship capacity over several projects. Robin built an amazing curriculum and approach to deliver beautiful results to our projects, as well as transfer her knowledge to our team members..."

Henry Froats Jr.